Terms and Conditions

DSD Travels & Tours - A Unit of The Delhi Safe Deposit Company Limited

Terms & Conditions

Payment Options

Online Card Payments-Visa, Master and Diners Card/Amex payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of  completion of transaction.

DSD, as a Verisign Certified Site, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that DSD offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, Safe and secure.

If the payment on the credit card is declined for some reason, alternate payment instructions must be received by DSD 72 hours prior to the time of departure; else, the bookings/reservations are Liable to be cancelled.

For discounts on domestic Flights/Hotels/ Packages against cash payments : 

DSD Travels & Tours offers the “Cash Payment Facility” on flight ticket/hotels/package bookings and all International air tickets and hotel bookings payment to those customer who do not have Credit/Debit cards or want to purchase tickets/hotel bookings by cash.

You can deposit cash payments In our bank accounts. On receipt of cash, customer would be handed over the itinerary with flight details and PNR. Booked / Final Confirmed E-ticket can also be delivered on customer e-mail id on request on receiving request from registered phone number & registered email id. Working hours for the above mentioned facility will be from 0930 hrs to 1830 hrs on working days (Monday to Saturday).

After working hours, you may contact us on the helpdesk email or numbers published on our website: www.dsdtravel.com 

Booking Rules

1: Customer needs to carry the printout of E-tickets to Airport along with valid Photo identity proof.

2: There is a possibility of increase of fare because of time gap between quotation of fare and actual booking of tickets, in this case, customer would be informed about the same and increased fare would be collected from the customer.

3: If you are a frequent traveler you can deposit a small amount ( refundable ) starting from Rs 7000 onwards and get the tickets issued immediately after your phone call so that there is no chance of fare increase. After issuing the tickets you can deposit the payment in our bank account and the

Deposit amount remains the same.

4: Bookings can be confirmed only if DSD Travels & Tours gets the confirmation of cash payment.  If DSD Travels & Tours fails to receive the above payment, the ticket booking shall automatically be cancelled.

5: Additional money for booking modification will be collected from the passenger. For any modifications 

What are the cancellation/amendment charges?

Cancellation and/or amendment of airline tickets shall at all times are subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account.

Domestic  Bookings - General policies for bookings:

1: Airline cancellation charges as per Airline rules and DSD Travels & Tours Service Charge Rs 150 per passenger per sector.

2: Rebooking charges as per Airline rules and Rs 150 DSD Travels & Tours Service Charge + difference in the fare (if any).

3: Tickets can be cancelled or rescheduled 4 hours prior to flight departure else it would be considered as a no show.

4: There is no child discounts so child pays fare equivalent to adult.

5. Passengers can cancel their booking directly thru Airline Office under advise to us thru email & DSD will process the refund as per the policy.

6.Please read carefully rules for flight/hotel policies for refundable & non-refundable rates.

International  Bookings - General policies for bookings:

1: Airline cancellation charges as per Airline rules and DSD Travels & Tours Service Charge Rs 300 per passenger .

2: Rebooking charges as per Airline rules and Rs 300 DSD Travels & Tours Service Charge  + difference in the fare (if any).

3: Tickets can be cancelled or rescheduled 48 hours prior to flight departure else it would be considered as a no show or passenger must get it rescheduled of their own at the Airport or  city office of Airline

4: Child discount as per Airline Policy, if any.

5. Passengers can cancel their booking directly thru Airline Office under advise to us thru email & DSD will process the refund as per the policy.

6.Please read carefully rules for flight/hotel policies for refundable & non-refundable rates.

Refund of Money 

1: Money shall be refunded to the customer after cancellation of the ticket & receiving refund from the respective airline.

2: Direct transfer to their credit/debit card/ Account payee Cheque /direct will be issued in the customer’s name after deducting the cancellation and other charges within 7-10 working days from the date of cancellation the ticket.

General Terms & Conditions:

All information displayed, transmitted or carried on dsdtravel.com is protected by copyright and other intellectual property laws.

This site is designed, updated and maintained independently by dsdtravel.com the content is owned by dsdtravel.com.   You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.

dsdtravel.com in disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction only of the courts of New Delhi, India.

dsdtravel.com reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.

dsdtravel.com Values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.

dsdtravel.com reserves the right to refuse service to anyone at any time.  dsdtravel.com will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.

dsdtravel.com does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.

If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any PII that we have collected about you, please e-mail your request to : email@dsdtravel.com

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